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Key responsibilities

  • Performing Verification and Validation testing on 42Gears products.
  • Setting up customer environment for seamless installation of 42Gears products.
  • Troubleshooting product issues and providing technical solutions to customers.
  • POC with clients for addressing their technical and business requirements .
  • Analysis of 42Gears products for strengths and USPs. 
  • Customer communication and ownership.
  • Conduct product and technical training for sales team and attend trainings/conferences as and when conducted.
  • Travel to customer locations, India and abroad, for meeting , deployments and troubleshooting.
  • Ownership of Problems /Issues/Defects Ticket until resolution.

Key requirements:-

  • Knowledge of Software Development Life Cycle
  • Knowledge on Database concepts & using SQL
  • Knowledge of database - SQL Server
  • Understanding of XML, XSLT.
  • Preferred: Linux Knowledge, Network concepts.
  • Good to have mobility knowledge.
  • Passion for learning with a willingness to acquire expertise on new technologies.
  • Self driven, adaptable and team player.
  • Communication skills - spoken as well as written.
  • Ability to track and own issues. Interact with development team for technical solution and closure.

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